The listing provided below represents all materials, information, and resources that have been collected, to date, for the COQ Resource Library. Materials have only been obtained for the standards that are listed, and some standards have more than one resource available. This list will be updated as new materials are received. The information and resources available in the Resource Library are for informational and educational purposes only and is not intended as legal or policy advice of any kind. OACBHA does not guarantee the accuracy, timeliness, completeness, usefulness or adequacy of any information or resources that are available.

References, Manuals, and Handbooks

• Board Directors' Reference Manual
  
  

• Culture of Quality Peer Certification Manual
  
  

• Behavioral Health Handbook
  
  

Section-I: Medicaid

• I-A.5 Guidelines and Operating Principles for Residency in MACSIS - A
  
• I-A.5 Guidelines and Operating Principles for Residency in MACSIS - B
  
• I-A.5 Guidelines and Operating Principles for Residency in MACSIS - C
  
• I-B.3 Free Choice of Providers - A
  
• I-B.3 Free Choice of Providers - B
  
• I-C.7 Board Procedures for Medicaid Held Claims
  
• I-C.7 Board Procedures for Medicaid RETRO
  
• I-C.7 Board Procedures for Medicaid Mismatched Reports
  

Section-II: Public Affairs/ Education/ Community Relations/ Policy/ Advocacy

• II-A.2 Compliance to Sunshine Laws
  
• II.A.3 Access to Public Records
  

Section- III: Risk Management and Insurance

• III-A.2(b) Indemnification Insurance Policies and/or By-Law Provisions
  

Section- IV: Board Health and Safety

• IV-A.1 Safety Officer/Committee
  
• IV-A.2 External Health and Safety Reviews
  
• IV-A.3 Health and Safety Policy and Procedures - A
  
• IV-A.3 Health and Safety Policy and Procedures - B
  
• IV-A.3 Health and Safety Policy and Procedures - C
  
• IV-A.3 Health and Safety Policy and Procedures - D
  
• IV-A.3 Health and Safety Policy and Procedures - E
  
• IV-A.3 Health and Safety Policy and Procedures - F
  
• IV-A.3 Health and Safety Policy and Procedures - G
  
• IV-A.3 Health and Safety Policy and Procedures - H
  
• IV-A.3 Health and Safety Policy and Procedures - I
  
• IV-A.3 Health and Safety Policy and Procedures - J
  
• IV-A.3 Health and Safety Policy and Procedures - K
  
• IV-A.6 Reasonable Accommodations - A
  
• IV-A.6 Reasonable Accommodations - B
  
• IV-A.6 Reasonable Accommodations - C
  
• IV-A.6 Reasonable Accommodations - D
  
• IV-A.7 First Aid Kits
  
• IV-A.9 Fire Extinguishers
  
• IV-A.12 Reporting & Reviewing of Unusual Incidents, which occur on Board premises - A
  
• IV-A.12 Reporting & Reviewing of Unusual Incidents, which occur on Board premises - B
  

Section- V: Human Resources

• V-A.2(b) Content, Access and Retention of Personnel Records - A
  
• V-A.2(b) Content, Access and Retention of Personnel Records - B
  
• V-A.3 Personnel Policies - A
  
• V-A.3 Personnel Policies - B
  
• V-A.3 Personnel Policies - C
  
• V-A.3 Personnel Policies - D
  
• V-A.5 Personnel Development
  
• V-A.6 Performance Evaluations - A
  
• V-A.6 Performance Evaluations - B
  
• V-A.7 Whistleblowers - A
  
• V-A.7 Whistleblowers - B
  
• V-A.7 Whistleblowers - C
  
• V-A.9 Usage of Facilities and Equipment and Technology - A
  
• V-A.9 Usage of Facilities and Equipment and Technology - B
  

Section- VI: Mission and Program

• VI-A.2a Multi-Year Strategic Plan
  
• VI-A.15 Civil Rights Compliancy Policy - A
  
• VI-A.15 Civil Rights Compliancy Policy - B
  
• VI-A.16 Abuse or Neglect of Person Receiving Services
  
• VI-A.17 Abuse or Neglect of Person Receiving Services from a Residential Facility
  
• VI-A.18 Abuse or Neglect of Person Residing in an Adult Care Facility
  
• VI-A.19 Substantiated Charges of Abuse or Neglect
  
• VI-A.31a Internal Satisfaction/Dissatisfaction Measure(s) - A
  
• VI-A.31a Internal Satisfaction/Dissatisfaction Measure(s) - B
  

Section- VII: Governance

• VII-A.3 Recruitment of the Executive Director
  
• VII-A.5 Removal of the Executive Director - A
  
• VII-A.5 Removal of the Executive Director - B
  

Section- VIII: Board Finance and Operation

• VII-A.1 Governing Process of Board
  
• VIII-A.7. Written Documentation of Fiscal Operations - A
  
• VIII-A.7. Written Documentation of Fiscal Operations - B
  
• VIII-A.15 Provisions for redundancy and back-up, in the event of an unanticipated staff vacancy...
  
• VIII-B.1 Board Agency Non-Medicaid Contract
  
• VIII-B.3(a) 120-Day Notices
  
• VIII-B.5 Contractually Related Disputes
  
• VIII-C.1 Written Documentation of MACSIS Operations
  
• VIII-C.2(a) Benefit Plan - A
  
• VIII-C.2(a) Benefit Plan - B
  
• VIII-C.2(a) Benefit Plan - C
  
• VIII-C.2(a) Benefit Plan - D
  
• VIII-C.3 Appeal Process
  
• VIII-E.1 Annual Financial and Compliance Audits of Agency Programs and Services
  

Section- IX: Continuous Quality Improvement

• IX-A.3 Quality Improvement Plan
  
  
• IX-A.3 Quality Improvement Plan (Attachment)
  
  

Section-X: Ethics

• X-A.1 Conflict of Interest Policy
  
• X-A.3 Receipt of the Ohio Ethics Laws and Related Statutes
  

Section- XI: Additional Standards

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